Scaling your Airbnb business can be a daunting task, but with the help of a virtual assistant, it can become a lot more manageable. In this blog post, we’ll explore how you can use a virtual assistant to help grow your Airbnb business, and how to find the right person for the job.

The benefits of using a virtual assistant

First, let’s talk about the benefits of using a virtual assistant. It’s well known that as you increase the number of listings on Airbnb, your time quickly evaporates with too many bookings, enquiries and expenses to manage. This is where a virtual assistant comes in to help you with a variety of tasks, such as managing your calendar, responding to messages, and handling bookings. This can free up a lot of your time, allowing you to focus on other aspects of your business.

Managing listings

When it comes to scaling your Airbnb business, there are a few key areas where a virtual assistant can be particularly helpful. One of the most important is managing your listings. Your virtual assistant can help you with tasks such as creating listings, editing listings and updating pricing. They can also help you with listing optimisation, which can increase your visibility on the platform and help you attract more bookings.


Another area where a virtual assistant can be helpful, and is crucial to your overall Airbnb success, is communication. It’s a good idea to hand over a training document with common questions and answers to your new virtual assistant. However, an experienced virtual assistant will be up and running quickly. They can respond to messages, answer questions, send welcome messages and be available to your guests throughout their stay. In time, your virtual assistant will become an expert on the local area and be able to provide information with ease. They can also help you with managing reviews, which is crucial for building trust and attracting new guests.


Regardless of how may properties you have listed on Airbnb, it’s necessary to keep good financial records. Very quickly, your virtual assistant will become aware of the regular expenses such as cleaning, energy bills, and property taxes. Any ad hoc expenses can simply be sent to your virtual assistant, to be added to your bookkeeping system. Since experienced virtual assistants are familiar with the different accounting software available, they can make suggestions on how best to manage your financial records. They may also be able to provide you with an overview, in financial terms, of which properties are performing well, and which are not.

Managing your booking calendar

It’s important to keep in mind that as your Airbnb business grows, your Airbnb business becomes more complicated. Keeping track of when guests in different locations are checking in and checking out, when cleaners need to arrive, laundry, and letting in any trades people, can be a headache. Having a virtual assistant, or a team of virtual assistants to help manage this, can prevent a lot of stress. 

Hiring a suitable virtual assistant for your Airbnb business

When it comes to finding the right virtual assistant for your business, there are a few things to keep in mind. One of the most important is to find someone who is experienced and knowledgeable on the Airbnb platform. You’ll want someone who is familiar with the platform’s features and can help you navigate it effectively. Additionally, it’s important to find someone who is reliable, readily available, responsive, and able to communicate effectively.

Another important consideration is to find someone who has the skills and expertise you need to help you scale your business. For example, if you’re looking to grow your Airbnb business, you’ll want to find a virtual assistant who has experience with marketing and social media because it’s important to drive more traffic to your Airbnb listings. You may also look for someone with a good property head, that can research new potential properties for your Airbnb business. They can then provide a breakdown of potential properties in terms of location, local amenities, expected revenue, taxes etc. 

When it comes to hiring a virtual assistant, there are a few different options to consider. One of the most popular is to use a platform such as Upwork or Fiverr, where you can find a variety of virtual assistants with different skills and experience. Another option is to use an agency, which can be a good choice if you’re looking for a more experienced virtual assistant.

By hiring from a virtual assistant company or agency, like JH Virtual Assistant, you have more security as you will be hiring an experienced UK based virtual assistant. You also have the option to add more team members to your virtual assistant team as your Airbnb business grows and there will be cover in case of any absences. 

So, we know that a virtual assistant can be a valuable asset when it comes to scaling your Airbnb business and they can help you with a wide variety of tasks. When it comes to finding the right virtual assistant for your business, it’s important to look for someone who is experienced, reliable, and has the skills and expertise you need to help you grow your business. With the right virtual assistant, you can take your Airbnb business to the next level.