Missed calls = missed business opportunities
You may not realise just how many business opportunities you are missing out on, purely because you cannot make yourself available to answer the phone all the time. This is especially true for trades such as plumbers, electricians, surveyors, builders etc. For these types of businesses, it can be extremely difficult to answer the phone whilst working on a job. Even if you can answer the call, how effective will you be without easy access to your computer and schedule? Will you remember to book things in properly later on, or send out your invoice? Perhaps it’s not worth the risk and you would be better off financially if you hired a Virtual Assistant to answer your calls.
According to BT, 85% of missed calls, will not call back later. Think about yourself in this situation. If you need a locksmith in a hurry and the first company you call doesn’t answer, it’s likely you will simply phone the next company in the yellow pages. Even using an answering machine may not completely solve the problem, as 75% of people will not leave a voicemail and will hang up when confronted with an automated system.
We offer Call Answering as a stand-alone service, but we are flexible and can include admin tasks along with it. Many of our clients are tradesmen who struggle to answer the phone and require some back-office assistance. It’s understandable that small business owners and sole traders do not want to pay for a service that they think they can complete themselves. However, working with a Virtual Assistant ensures that you are not missing business opportunities and have more free time to actually carry out the work.
Here at JH Virtual Assistant, our experienced Virtual PAs can give your business a fully staffed and professional appearance. If you’re in this situation, it’s certainly something to consider if you wish to be more organised and increase your revenue. Why not get in touch for a bespoke quote for your business?